What are your job options in Montreal as a computer support specialist? And which career paths are most likely to provide stable employment and competitive salaries after graduation?
In this post, we look at two of the most popular employment options for graduates of computer support programs. Compare salaries, required skills, duties, and the latest job forecast for both roles, in the city of Montreal.
COMPUTER NETWORK TECHNICIAN
Computer network technicians (also known as IT technicians) work in-house for companies and organizations large enough to require on-going computer support.
Potential employers include telecommunications companies, large businesses, government agencies, and educational institutions. If you pursue this career path, you'll be responsible for maintaining your employer's network—ensuring all systems are up-to-date, secure, and functioning optimally.
Tasks you'll perform on a regular basis include:
- setting up and optimizing new workstations
- taking charge of user accounts in the Active Directory (including creating/disabling accounts, setting attributes, assigning group and policies, etc.)
- installing, configuring, and updating new hardware and software as needed
- researching and recommending new hardware/software to meet the specific needs of users
- responding to requests for technical support from users, and troubleshooting problems
- providing technical training to company employees
- maintaining filing systems, training manuals, and logs
- organizing the use/booking of technical equipment for company employees
Computer network technicians usually report to a director of IT, and are expected to work fairly autonomously. Employers are looking for candidates who can quickly diagnose and resolve hardware, software, and communications issues, without a lot of supervision or "hand-holding".
Since you'll probably be dealing with users in this role (helping with training and troubleshooting), communication skills will also be key. Montreal employers will prioritize candidates who are fluent in both English and French, and have demonstrated a talent for patient, professional customer service.
Working in-house as a network support technician is an excellent way to develop expertise in a particular field or industry. Permanent/full-time positions offer a great opportunity to hone your skills, and work your up to more advanced network administrator and supervisor roles.
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I'm a BS doing an internship in data field through engineers connect but I always the job of computer technician it looks like you helped me a lot thinking a about career in this.
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